Legal & Contractual Alignment

Crypto-native does not mean contract-free.

Every escrow transaction is aligned with:

Written contractual agreements

Defined release milestones

Verified documentation

Identified counterparties

Transaction compliance procedures

Digital assets are released only when contractual obligations are fulfilled.

Structured freedom requires structured enforcement.

If you have any claim or complaint related to our Bitcoin services that has not been satisfactorily resolved by our Company, you have the right to contact the Superintendencia del Sistema Financiero (SSF) directly to file your complaint.

SSF Contact Information:

Email: atencionalusuario@ssf.gob.sv

Phone: (503) 2269-9999

Address: Avenida Albert Einstein, Urbanización Lomas de San Francisco, No. 17, Distrito de Antiguo Cuscatlán, Municipio de La Libertad Este, Departamento de La Libertad.